b/cited
[ Customer Support ]

Customer Support AEO Readiness

Helpdesk, live chat, and ticket management tools

15 of 15 sites scanned · ranked by overall readiness score

#SiteGradeScoreAEO
1
Intercom
intercom.com
B
8363
2
Front
front.com
B
8156
3
Tidio
tidio.com
B
8163
4
Crisp
crisp.chat
B
8056
5
Zendesk
zendesk.com
C
7963
6
LiveChat
livechat.com
C
7756
7
Gladly
gladly.com
C
7769
8
Kayako
kayako.com
C
7556
9
Freshdesk
freshdesk.com
C
7456
10
Help Scout
helpscout.com
C
7344
11
Dixa
dixa.com
C
7156
12
Gorgias
gorgias.com
D
6650
13
Drift
drift.com
D
6544
14
Groove
groove.co
D
6456
15
Hiver
hiver.com
F
5044

How scores are calculated

Each site is scanned for 30+ signals across nine categories: indexing, metadata, social cards, structured data, AEO (llms.txt, ai.txt, AI crawler stance, FAQ/HowTo schema), international, mobile, security headers, and Core Web Vitals.

The AEO score weights the signals that specifically influence whether AI engines can cite a page — llms.txt presence, AI crawler allowance in robots.txt, and citation-friendly structured data like FAQPage and Author schema.

Scans refresh weekly. Want your site added? Run a free scan and we'll consider it for the next update.

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